Privacy policy
What the Veer app collects, why, who can see it and how long it is kept.
Who we are
Veer is the work app of the Pruthvi Group. It is run by MRB Auto Life Private Limited, which operates Pruthvi Toyota dealerships in Andhra Pradesh, India. Address: Ground Floor, 16-127, Opposite Agricultural Market Committee, MKR Buildings Road, Sai Durga Building, Gollapudi, Vijayawada, NTR District, Andhra Pradesh 521225.
Veer is for our employees only. There is no public sign-up: a manager or the HR team invites your work email or company mobile number. This policy covers what happens to your information when you use Veer, on a phone or in a web browser.
What we collect and why
| Information | Why |
|---|---|
| Your account: name, work email, mobile number, role, location and reporting manager, as held in your HR record. | To sign you in, show you the screens your role needs and route approvals to the right person. |
| Sign-in codes: a one-time code sent by email or WhatsApp. | To confirm it is you. Codes expire after use. |
| Work you record: enquiries, calls, approvals, tasks, gate entries, stock moves and similar records you enter. | That is the job the app does. |
| Photos and videos you take: for example out passes, gate and patrol checks, vehicle and asset inspections, stock, fuel fills and tasks. | As evidence for that record. The camera is used only when you choose to take a photo or video. |
| Location at the moment of a check-in: when you punch attendance in the app, record a fuel fill, audit an asset or check in at an event or patrol point. | To confirm where the record was made. Veer does not track your location in the background or between check-ins. |
| Attendance selfie (only if you choose to punch in the app): a photo and your location at the moment of punching, the phone used and its clock. | To record attendance. This needs your consent first, and you can refuse and use the biometric device at your location instead. |
| Face match (only if switched on for your location and you enrol): three enrolment selfies, approved by HR, and a match score for each punch. | To check the punch is by the right person. See "Service providers" below. |
| Checkpoint tag scans (NFC) on gate patrols. | To record that a patrol point was visited. |
| Voice task commands (optional): a short recording when you choose to speak a command. | To turn it into text. The audio is not kept. |
| Notification token: an identifier for your phone or browser. | To send you work notifications, such as an approval waiting for you. |
| App usage: which screens you open and actions such as tapping to call, with the time. | To see how the app is used and improve it. This stays inside our own system. |
| HR onboarding documents (new joiners): identity and bank details, certificates, a photo, an emergency contact. | For your employment record. Identity numbers and bank details are stored encrypted. |
What we do not do
- No advertising, and no advertising or analytics companies receive your information.
- We do not sell your information.
- We do not track you across other apps or websites.
- No background location tracking.
Who can see it
People in the company whose role needs it: your managers, the people who approve your requests, HR for HR records, and the audit team for audits. Attendance selfies and locations are seen by HR and the head of your location. Access is controlled by role and location inside the app.
Service providers
We use these companies to run Veer. They process information only to provide their service to us.
| Provider | What for |
|---|---|
| DigitalOcean | Our server (Bangalore, India) and file storage for photos and videos (Singapore). |
| Neon | Our database (Singapore). |
| Google Firebase Cloud Messaging; Apple Push Notification service | Delivering notifications to your phone. |
| Meta (WhatsApp) | Sign-in codes and work alerts on WhatsApp. |
| Brevo | Sign-in codes by email. |
| Microsoft Azure AI Face | Face match for attendance, only where switched on. Photos are sent for each check; Microsoft does not keep the face data. |
| Speech-to-text and AI language providers | Turning voice or typed task commands into tasks. Only the command is sent. |
How long we keep it
- Attendance selfies: 18 months.
- Fuel-fill videos: deleted 30 days after audit (45 days if not audited); fuel photos: 1 year.
- Voice recordings: not kept.
- Work records and HR records: for as long as the company needs them for business, legal and tax purposes.
- Sign-in sessions end after a set time (one week by default); you then sign in again.
When you leave
When HR marks you as leaving, your sign-in is switched off on every device and your notification tokens are deleted. The work records you made stay with the company, because they belong to the business.
Delete your Veer account or data
To ask us to delete your Veer account or your personal information:
- Email ceo@pruthvitoyota.com with the subject "Veer deletion request".
- Say whether you want your whole account deleted or only some information (for example attendance selfies), and send it from the work email or mobile number on your Veer account, or include them, so we can confirm it is you.
- We confirm and reply within 30 days.
What is deleted: your sign-in (switched off on every device), your notification tokens, your attendance selfies, face-match enrolment photos and app usage history.
What is kept: work records you made for the company (such as approvals, gate entries and customer records) and your HR and payroll records, for as long as the law and the company's business and tax obligations require. These belong to the business.
Your choices and rights
- You can refuse or withdraw consent for app attendance (selfie and location) and use the biometric device instead.
- You can turn off camera, location, microphone and notification permissions in your phone settings. Some features will then not work.
- Under India's Digital Personal Data Protection Act, 2023, you can ask to see the personal information we hold about you, ask us to correct it, or ask us to erase it where we are not required to keep it, and you can raise a grievance. Write to our grievance officer below.
Security
Information travels encrypted (HTTPS). Sign-in uses one-time codes, sessions can be revoked centrally, and identity numbers and bank details are encrypted in storage.
Contact and grievance officer
Jagadhish K, Grievance Officer, MRB Auto Life Private Limited
Email: ceo@pruthvitoyota.com
Post: Ground Floor, 16-127, Opposite Agricultural Market Committee, MKR Buildings Road, Sai Durga Building, Gollapudi, Vijayawada, NTR District, Andhra Pradesh 521225
We reply within 30 days.
Changes
If this policy changes, we will update the date above and tell staff in the app when the change matters.